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| Find out about common questions, technical issues and software for TwinCitizen. |
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 Member Services- Existing customers can setup their e-mail accounts and check their billing information.
- Frequently Asked Questions
- Check out the answers to the most common questions.
- Technical Support
- This area contains information about configuring your connection.
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| Contact information for TwinCitizen Online. |
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- Customer Care
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If you have questions about the services we offer, please call TwinCitizenSM Customer Care at 612-676-1700.
One of our friendly people will be glad to answer your questions.
Customer Care is available from 9:00 a.m. to 5:00 p.m. Monday through Friday.
You can check on the network status at any time by calling 612-676-1700 and selecting Option 6.
You may also e-mail us at any time:
- Technical Support
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If you have technical questions or are experiencing problems with your connection to TwinCitizen, please call 612-676-1700 and select the appropriate option.
A member of our support team will be happy to help you.
Technical Support is available 9:00 a.m to 5:00 p.m Monday through Friday.
You may also e-mail us at any time:
- Marketing Inquiries
- If you would like to contact TwinCitizen about marketing related issues, please send an e-mail to
- Mailing Address
- Our mailing address is:
TwinCitizen Online
420 N 5th Street
Suite 865
Minneapolis, MN 55401
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